It's that time of the year again... Dec 31st- the mad scramble to fill in IT declarations... after a lot of goading from my parents, I made my way to SBI for my annual Dec 31st ritual - that of investing in something that takes minimum effort- The PPF. I also needed to get my net-banking activated for a savings account.
On the way to office I parked my bike and walked into the NCL Campus SBI branch. Shouldn't take me more than half hour I think to myself...The first thing I encounter is a full blooded fight between the watchman and one of the numerous credit card agents. They were having an in-depth discussion about each other's ancestry and to pass time whilst waiting in the line I decided to keep a count on the 'maa-ki' gaalis being exchanged. I reached 79 in a little over half an hour, when the portly branch manager intervened. He sternly admonished both of them and having robbed me of my only source of entertainment, proceeded into his cabin.
I deposited my meager annual savings (the remains of my wanton frivolity), where after I was informed by the brusque clerk that the printer was not working cos their server was down. I put on the most innocent expression I could muster, and explained that I needed to submit investment proof in my company before 31st Dec.
Sensing a chance to dispense free advice, he started, " Toh pehle karneka na beta... tumhara generation na.. sab kuch last moment ke liye chod dete hai... "
I kept up my doe-eyed expression and finally he melted... " Voh darwaze ke paas madam hai na.. unko bolo... unke desk pe server chalu hoga" Immediately the wiseass in me retorted..." Kya uncle, server har jagah chalu hota hai na.. udhar chalu hoga toh idhar bhi hoga na? isliye toh usko server bolte..."
Ignoring the dirts he gave me, I walked to the 'darwaze ke paas ke madam'...A huge line had built up in front of her so I decided to get the net-banking registration done first. Now in SBI, the branch manager issues online account IDs so I strode into his cabin...
The manager had the watchman and credit card agent in front of him and was giving them a mouthful...
Manager:- ( to the watchman) tumhala me atapasun paise nahi denare... purna paiseche daaru piun ithe hungama kartat...Ani tya agent la kiti shivi ghatle tumhi? Asa chalnar nahiye.. umhala aadhich sangun deto.
(I wont pay you your salary from now on... U blow the whole thing on booze and come here stone drunk.. why did you abuse that guy? I won't let this happen..)
Watchman:- (surly expression on his face) Saaheb ata pasun nahi pinar... tumchi shapath..
(Sir I wont drink from now on... I swear on your head)
He simmered down and asked the two warring parties to leave. He then turned his energies to me..." So you want online banking facility huh?" He asked, giving me a once over.
He proceeded to punch a few keys on his computer and painstakingly entered my account number. He kept punching every digit on the keyboard with a vengeance.
5 minutes later when he finally finished entering the account number he realized with a grunt that he'd gotten the number wrong, deleted the entire account number and proceeded with the entire action again. Just when I'd begun harboring thoughts of calling my manager and taking the day off since this was gonna take a whole lot more time than I'd imagined, he looked up at me, asked my for identification proof..
He scrutinized my PAN card carefully, then looked at me a couple of times...
"Photo toh match nahi ho raha hai..."
Me: Sir, yeh kafi time pehle nikala tha...
Manager: Han... tumne kafi weight gain kiya hai... tabhi patle the... (Damn you! )
Me: (now losing my respectful patience, but somehow holding it in..) Han sir, voh toh hai...
Manager: Accha thike.. (gives me an envelope) yeh thik se rakhna bete.. Isme tumhara username password hai...
Me: han sir... thanku..
I scooted from his cabin hoping I'd reach office in time for lunch... I went back to the never ending line near the darvaza... I reached the window and the lady says... "Aaj ka toh bandh ho